Front-End Cashier & Service Desk Specialist

Kroger; Dallas (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Dallas, TX is seeking an on-site Customer Service Associate to assist customers and process sales. You will perform cashier functions, manage refunds, and handle lottery and various service desk tasks.

Qualifications include a high school diploma or GED and at least six months cashier experience. The role requires flexibility to work weekends and overtime as needed, maintaining store standards.

Qualifications

• Six months cashier experience to work at Customer Service Desk.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, work any shift and work overtime as needed.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.
• Maintain all store accounting functions.
• Prepare bank deposit of excess funds (cash and checks).
• Open and close desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Cashier experience

Customer service

Fast-paced environment

Organizational skills

Ability to work weekends

Education

High school diploma or GED

Job description

Kroger in Dallas, TX is seeking an on-site Customer Service Associate to assist customers and process sales. You will perform cashier functions, manage refunds, and handle lottery and various service desk tasks.

Qualifications include a high school diploma or GED and at least six months cashier experience. The role requires flexibility to work weekends and overtime as needed, maintaining store standards.