Front End & Cashier Specialist — Customer Care

Kroger; Plano (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Plano, TX is seeking a friendly cashier to assist customers, process sales, and uphold the company’s values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include delivering excellent service, handling register operations, maintaining a clean checkstand, answering phones, processing refunds and gift cards, and complying with policies. This role requires reliability, teamwork, and the ability to work weekends in a fast-paced setting.

Qualifications

• Six months cashier experience to work at Customer Service Desk.
• Ability to pass drug test.
• Must be able to work weekends and overtime.
• Able to handle fast-paced environment.
• Willingness to follow company policies.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones and process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Verify all Electronic Article Surveillance tags are deactivated or removed from products at point of sale; respond to pedestal activations as necessary.
• Open and close Customer Service Desk; Run vendor reports.

Skills

Customer service

Cashier experience

Conflict resolution

Attention to detail

Teamwork

Education

High school diploma or GED

Job description

Kroger in Plano, TX is seeking a friendly cashier to assist customers, process sales, and uphold the company’s values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include delivering excellent service, handling register operations, maintaining a clean checkstand, answering phones, processing refunds and gift cards, and complying with policies. This role requires reliability, teamwork, and the ability to work weekends in a fast-paced setting.