Front End & Cashier: Fast-Paced Customer Pro

Kroger

Denver (CO)

On-site

USD 19,000 - 23,000

Full time

2 days ago

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Job summary

Kroger is seeking a cashier/customer service associate to assist customers and process sales at our Denver-area stores. You will perform cashier duties, handle refunds and exchanges, process payments, and help maintain store appearance and security procedures.

The role requires basic education, 6 months cashier experience, ability to work weekends, and a commitment to company values and safety.

Qualifications

Minimum 6 months cashier experience at Customer Service Desk.
Minimum age 18, or 19 in Idaho/Alaska if tobacco is sold.
Ability to pass drug test.
Ability to work in a fast-paced environment.
Ability to work weekends regularly, any shift and overtime as needed.
Ability to organize and prioritize tasks.
Accuracy and attention to detail.

Responsibilities

Deliver and encourage other associates to deliver excellent customer service.
Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
Complete file maintenance log for price discrepancies.
Maintain cleanliness of checkstand area to housekeeping standards.
Answer telephones.
Comply with all corporate policies.
Promote and follow Company initiatives.
Verify all Electronic Article Surveillance tags are deactivated or removed from products at point of sale.
Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.
Maintain all store accounting functions.
Prepare bank deposit of excess funds (cash and checks).
Open and close desk.
Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
Provide lottery service (except Alaska) and fish and game licenses.
Send/receive faxes.
Administer lost and found.
Run vendor reports.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.