Front End Cashier & Customer Experience Pro

Kroger Family of Companies; Puyallup (WA); On-site; USD 23,000 - 37,000; Full time

Job summary

Kroger Family of Companies is hiring for a Customer Service Desk / Cashier role. You will handle register functions, refunds, exchanges, bill pay, and lottery services while maintaining store standards and policy compliance.

Join a team that emphasizes respect, honesty, integrity, diversity, inclusion and safety. The job requires weekend availability and the ability to work in a fast-paced environment, ensuring accurate transactions and quality service.

Qualifications

• High school diploma or GED or combination of relevant education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Ability to pass a drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, work any shift and overtime as needed.

Responsibilities

• Deliver and encourage others to deliver excellent customer service.
• Perform cashier functions including open/close register and tender transactions.
• Complete file maintenance for price discrepancies.
• Maintain cleanliness of checkstand area.
• Answer telephones and provide support through direct interaction with customers.
• Comply with corporate policies and promote company initiatives.
• Verify and remove Electronic Article Surveillance tags at point of sale.
• Respond to tag activations as necessary.
• Maintain all store accounting functions and prepare bank deposits of excess funds.
• Open and close the Customer Service Desk.
• Process refunds, exchanges, money orders, transfers, bill pay, gift cards, and purchases.
• Provide lottery service and fish and game licenses.
• Handle faxes and lost and found; run vendor reports.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to manage conflict professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when resolving issues.
• Provide support to minors, individuals with special needs, and older adults.

Skills

Six months cashier experience

Customer service

Pass drug test

Weekend availability

Ability to work in a fast-paced env

Education

High school diploma or GED

Job description

Kroger Family of Companies is hiring for a Customer Service Desk / Cashier role. You will handle register functions, refunds, exchanges, bill pay, and lottery services while maintaining store standards and policy compliance.

Join a team that emphasizes respect, honesty, integrity, diversity, inclusion and safety. The job requires weekend availability and the ability to work in a fast-paced environment, ensuring accurate transactions and quality service.