Front End Cashier & Customer Service Pro

Food Lion; Norfolk (VA); On-site; USD 27,000 - 38,000; Full time

Job summary

Food Lion is seeking a Front End Associate in Norfolk to provide fast, friendly service and assist in maintaining front end standards. You will greet customers, bag and scan items, handle payments, and help maintain store organization.

The role emphasizes courteous customer interaction, adherence to procedures, and teamwork with store staff to ensure a smooth shopping experience for customers in a fast-paced environment.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt and group items for bagging.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow bagging procedures for bags by type.
• Scan orders and handle payments per standard practice.
• Follow procedures for refunds and error corrections and maintain cash control.
• Identify customers needing assistance and offer to take the customer's order to their car.
• Maintain neat, clean front end area and wear the Food Lion uniform with name badge.

Skills

Customer service

Effective communication

Cash handling

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End Associate in Norfolk to provide fast, friendly service and assist in maintaining front end standards. You will greet customers, bag and scan items, handle payments, and help maintain store organization.

The role emphasizes courteous customer interaction, adherence to procedures, and teamwork with store staff to ensure a smooth shopping experience for customers in a fast-paced environment.