Front-End Customer Experience Lead

Food Lion; Norfolk (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a friendly, customer-focused Front End Associate at our Norfolk, VA store. You will greet customers, scan items, handle payments, and assist with bagging and checkout duties to ensure a fast, pleasant shopping experience.

The role emphasizes accurate cash handling, attentiveness to customer needs, and teamwork with store staff. Associates must follow safety, dress code, and service standards to maintain a welcoming store environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to learn multiple tasks and operate cashier systems.
• Cash handling procedures and POS familiarity.

Responsibilities

• Provide fast, friendly service to customers.
• Greet customers by name when possible and assist with questions.
• Handle cash, checks, coupons, and payments per store procedures.
• Maintain clean, organized front-end area and assist as needed.
• Support front-end operations including bagging, scanning, and checkout duties.
• Adhere to Food Lion dress code and safety procedures.

Skills

Customer service

Communication

Multitasking

Cash handling

Education

High school diploma or equivalent

Job description

Food Lion is seeking a friendly, customer-focused Front End Associate at our Norfolk, VA store. You will greet customers, scan items, handle payments, and assist with bagging and checkout duties to ensure a fast, pleasant shopping experience.

The role emphasizes accurate cash handling, attentiveness to customer needs, and teamwork with store staff. Associates must follow safety, dress code, and service standards to maintain a welcoming store environment.