Front Desk & Workplace Experience Lead

M Financial Group; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

M Financial Group in Dallas is seeking a Workplace Experience Coordinator to deliver a high-quality, onsite office experience. This hands-on role ensures a clean, organized, and fully functional workplace while supporting front desk coverage, workplace operations, and facility coordination to reflect our elevated standards.

You will greet visitors, manage check-ins, assist with onboarding, coordinate supplies and vendor services, and support events and internal communications.

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience in office support, hospitality, workplace services, or similar role.
• Strong customer service mindset with a professional and approachable demeanor.
• Proven reliability, punctuality, and consistent attendance in an onsite role.
• Ability to stay organized, manage multiple tasks, and work with a sense of urgency.
• Strong attention to detail and pride in maintaining a high-quality environment.
• Comfortable with a hands-on role that includes movement throughout the day.
• Familiarity with Microsoft Office (Outlook, Teams, Excel, PowerPoint, Word), Zoom, and general office systems.

Responsibilities

• Maintain a clean, organized, and well-stocked office environment across shared spaces including breakrooms, conference rooms, and common areas.
• Provide professional front desk coverage as part of a rotating team schedule and greet visitors.
• Answer and route incoming calls promptly and professionally.
• Monitor inventory levels for pantry, office, and operational supplies and place orders within budgets.
• Manage inbound and outbound mail and packages and support general office services.
• Identify and report maintenance issues and coordinate with building management or vendors.
• Assist with new hire setup and prepare temporary workspaces for visiting employees.
• Support event setup and contribute to workplace communications as needed.

Skills

Customer service mindset

Reliability and attendance

Attention to detail

Organizational skills

Ability to multitask

Proactive mindset

Hands-on role suitability

Familiarity with office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Zoom

Job description

M Financial Group in Dallas is seeking a Workplace Experience Coordinator to deliver a high-quality, onsite office experience. This hands-on role ensures a clean, organized, and fully functional workplace while supporting front desk coverage, workplace operations, and facility coordination to reflect our elevated standards.

You will greet visitors, manage check-ins, assist with onboarding, coordinate supplies and vendor services, and support events and internal communications.