Front Desk & Wellness Sales Coordinator

The Joint Corp.; Reno (NV); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

The Joint Chiropractic seeks a Front Desk Coordinator to deliver a welcoming patient experience while driving clinic performance through membership sales and efficient operations. The role emphasizes energetic, sales-driven, organized individuals who are passionate about wellness care.

Responsibilities include greeting patients, managing check-in/out, processing transactions, promoting Wellness Plans, and maintaining a professional clinic environment. Evening and weekend availability is expected.

Formación

• Strong customer service and communication skills.
• Sales-driven mindset with confidence in presenting memberships and packages.
• Ability to multitask and stay organized in a fast-paced environment.
• Professional appearance and demeanor representative of the brand.
• Positive attitude with a willingness to learn and grow.
• Belief in a wellness lifestyle and preventative care.
• Proficiency with basic computer systems and social media platforms.

Responsabilidades

• Greet members and patients with a welcoming, professional, and engaging demeanor.
• Manage patient check-in/check-out processes using clinic systems (e.g., POS, Carbon).
• Maintain smooth patient flow to support both new patients and established visits.
• Answer phones, schedule appointments, and assist with patient inquiries.
• Assist patients with completing required forms and onboarding processes.
• Ensure all patient interactions reflect a high level of service and professionalism.
• Confidently present and sell Wellness Plans, packages, and promotions.
• Educate patients on benefits of chiropractic care and ongoing wellness.
• Re-engage inactive members and support retention efforts.
• Meet or exceed individual and clinic sales goals.
• Accurately apply promotions and ensure policy compliance.
• Maintain strong product and promotion knowledge at all times.
• Perform daily operational tasks including transaction processing and account management.
• Inventory monitoring and ordering processes.
• Maintain Digital Blue Book accuracy (cash handling, daily logs, etc.).
• Ensure clinic cleanliness, organization, and readiness at all times.
• Follow all company policies, procedures, and compliance standards.
• Communicate patient concerns, feedback, or incidents to leadership appropriately.
• Support clinic and regional goals through teamwork and accountability.
• Build and maintain positive, respectful relationships with team members.
• Contribute to a positive, high-energy clinic culture aligned with JV standards.
• Participate in team meetings, trainings, and development opportunities.
• Accept and apply constructive feedback as a tool for growth.
• Support local marketing initiatives and clinic growth efforts.
• Participate in community outreach and in-clinic promotions when applicable.
• Assist with social media or grassroots marketing efforts as directed.

Conocimientos

Customer service

Sales

Multitasking

Professional image

Communication

Educación

High School Diploma or equivalent

Associate degree or higher

Herramientas

POS systems

Descripción del empleo

The Joint Chiropractic seeks a Front Desk Coordinator to deliver a welcoming patient experience while driving clinic performance through membership sales and efficient operations. The role emphasizes energetic, sales-driven, organized individuals who are passionate about wellness care.

Responsibilities include greeting patients, managing check-in/out, processing transactions, promoting Wellness Plans, and maintaining a professional clinic environment. Evening and weekend availability is expected.