Front Desk & Wellness Concierge — Membership Sales

The Joint Corp.; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

The Joint Chiropractic in Las Vegas is seeking a Front Desk Coordinator to deliver exceptional patient experiences while supporting clinic performance through memberships and operations. You will greet patients, manage check-in/out, schedule appointments, and assist with forms and onboarding.

Ideal candidates are energetic, sales-driven, highly organized, and committed to wellness care. This role collaborates with the team to meet goals, uphold standards, and promote a welcoming clinic culture.

Qualifications

• Strong customer service and communication skills.
• Sales-driven with confidence in presenting memberships and packages.
• Ability to multitask and stay organized in a fast-paced environment.
• Professional appearance and demeanor representative of the brand.
• Positive attitude with a willingness to learn and grow.
• Belief in a wellness lifestyle and preventative care.
• Proficiency with basic computer systems and social media platforms.

Responsibilities

• Greet members and patients with a warm, professional demeanor.
• Manage check-in/check-out using clinic systems (POS, Carbon).
• Maintain smooth patient flow for new and established visits.
• Answer phones, schedule appointments, assist with inquiries.
• Assist patients with completing forms and onboarding processes.
• Ensure a high level of service and professionalism.
• Present and sell Wellness Plans, packages, and promotions.
• Educate patients on chiropractic care and ongoing wellness.
• Re-engage inactive members and support retention.
• Meet or exceed sales goals.
• Apply promotions accurately and comply with policies.
• Maintain product and promotion knowledge.
• Perform daily operational tasks: transactions, account management, inventory, logs.
• Ensure clinic cleanliness, organization, and readiness.
• Follow policies and compliance standards.
• Communicate patient concerns to leadership.
• Support clinic and regional goals through teamwork and accountability.
• Maintain positive relationships with team members.
• Contribute to a positive clinic culture aligned with JV standards.
• Participate in meetings, trainings, and development opportunities.
• Accept constructive feedback for growth.
• Support local marketing and community outreach.
• Assist with social media or in-clinic promotions.

Skills

Customer service

Sales-driven

Multitask

Professional appearance

Positive attitude

Wellness lifestyle

Social media

Education

High School Diploma or equivalent

Associate’s degree or higher preferred

Tools

POS systems

Carbon

Digital Blue Book

Job description

The Joint Chiropractic in Las Vegas is seeking a Front Desk Coordinator to deliver exceptional patient experiences while supporting clinic performance through memberships and operations. You will greet patients, manage check-in/out, schedule appointments, and assist with forms and onboarding.

Ideal candidates are energetic, sales-driven, highly organized, and committed to wellness care. This role collaborates with the team to meet goals, uphold standards, and promote a welcoming clinic culture.