Front Desk Wellness Concierge - Member Experience

vasafitnessexternalcareers; Kaysville (UT); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Two complimentary gym memberships

401(k) options

Paid Time Off

Medical / Dental / Vision benefits

Paid Parental Leave

Employee Assistance Program

Job summary

VASA Fitness in Utah invites passionate individuals to join as a Member Experience Specialist at our Kaysville club. You’ll be the first friendly face, greet members, guide them on memberships, upgrades, and PT options, and help create a welcoming, results-driven environment.

You’ll keep the club clean, run tours to showcase facilities, and contribute to a supportive culture with strong communication and teamwork.

Qualifications

• Strong communication skills and a professional approach.
• Ability to multitask and work independently.
• 1+ year of customer service; membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet guests and members warmly to set the tone for each visit.
• Explain memberships, upgrades, and personal training options.
• Guide tours and conversations that drive membership sales.
• Keep the club clean, organized, and inviting for all.
• Support a welcoming, high-energy member experience.

Skills

Strong communication

Multi-tasking

Customer service

Membership sales

Health interest

Background check

Bilingual/CPR a plus

Job description

VASA Fitness in Utah invites passionate individuals to join as a Member Experience Specialist at our Kaysville club. You’ll be the first friendly face, greet members, guide them on memberships, upgrades, and PT options, and help create a welcoming, results-driven environment.

You’ll keep the club clean, run tours to showcase facilities, and contribute to a supportive culture with strong communication and teamwork.