Front Desk Member Experience Concierge

vasafitnessexternalcareers; South Jordan (UT); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Two complimentary gym memberships (you

Discounted personal training sessions

401(k) options

Free therapy and financial advice

Job summary

VASA Fitness in South Jordan, UT is seeking a Member Experience Specialist to be the first friendly face at the front desk and to guide members on memberships, upgrades, and personal training options. You’ll keep the club clean, foster personal connections, and help create a welcoming home for members and guests.

The role emphasizes strong communication, customer-service experience, and a genuine interest in health and wellness.

Qualifications

• Strong communication skills and a professional approach.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and set a welcoming tone at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized to create an inviting environment.
• Engage with members to promote retention and sales conversations.

Skills

Customer service

Sales

Communication

Independent work

Bilingual a plus

Job description

VASA Fitness in South Jordan, UT is seeking a Member Experience Specialist to be the first friendly face at the front desk and to guide members on memberships, upgrades, and personal training options. You’ll keep the club clean, foster personal connections, and help create a welcoming home for members and guests.

The role emphasizes strong communication, customer-service experience, and a genuine interest in health and wellness.