Front Desk Wellness Advocate | Member Experience

Vasa Fitness co; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Gym memberships

401(k) options

Employee Assistance Program

Paid Time Off

Health benefits

Job summary

VASA Fitness in Phoenix is seeking a Member Experience Specialist to greet members, build connections, keep the club clean, and guide guests through memberships and personal training options.

You’ll communicate in a friendly, professional way, drive sales of upgrades, and help members feel valued. This on-site role offers hourly pay with commission, benefits like gym memberships, health coverage, PTO, and opportunities to grow into leadership.

Qualifications

• 1+ year of customer service experience, membership sales preferred.
• Strong communication and professional approach.
• Ability to work independently and multi-task in a busy gym environment.
• Comfortable with basic membership information and tours.

Responsibilities

• Greet members warmly and set a welcoming tone at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean, organized, and inviting for guests.
• Sell services through confident conversations and tours.
• Pass a background check and maintain professionalism.

Skills

Customer service

Sales ability

Communication

Multitasking

Background check

Job description

VASA Fitness in Phoenix is seeking a Member Experience Specialist to greet members, build connections, keep the club clean, and guide guests through memberships and personal training options.

You’ll communicate in a friendly, professional way, drive sales of upgrades, and help members feel valued. This on-site role offers hourly pay with commission, benefits like gym memberships, health coverage, PTO, and opportunities to grow into leadership.