Front Desk & Visitor Services Specialist

Conejo Valley Unified School District; Thousand Oaks (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Conejo Valley Unified School District seeks a friendly receptionist to greet visitors, direct inquiries, and route calls in a busy front office. The role supports scheduling, mail handling, and record maintenance with strict confidentiality and customer-service standards.

The position emphasizes professional communication, accurate information-sharing, and welcoming service to staff, parents, students, and the community in a public-facing capacity.

Qualifications

• One year of clerical or receptionist experience with frequent public interaction.
• Ability to provide accurate information about programs, services, and locations.
• Maintains confidentiality and demonstrates professional communication.

Responsibilities

• Greet, screen, and direct visitors and the public to appropriate departments.
• Answer, screen, and route incoming telephone calls using multi-line systems.
• Assist with scheduling appointments and coordinating meetings or rooms.
• Receive, open, sort, and distribute incoming mail and deliveries.
• Prepare, update, and maintain records, forms, reports, logs, and databases.
• Provide information regarding District programs, services, procedures, and events.
• Monitor visitor access procedures and badge management.
• Operate office equipment and maintain a professional reception area.
• Maintain confidentiality of information in accordance with policies.
• Perform related duties as assigned.

Skills

Customer service

Reception

Telephone etiquette

Professional communication

Tools

Microsoft Office

Google Workspace

Job description

Conejo Valley Unified School District seeks a friendly receptionist to greet visitors, direct inquiries, and route calls in a busy front office. The role supports scheduling, mail handling, and record maintenance with strict confidentiality and customer-service standards.

The position emphasizes professional communication, accurate information-sharing, and welcoming service to staff, parents, students, and the community in a public-facing capacity.