Front Desk Reception

Touchmark, LLC; Portland, Northern (OR, KY); Hybrid; USD 26,000 - 30,000; Full time

Job summary

Touchmark in the West Hills in Portland, Oregon, seeks a Front Desk Receptionist to warmly welcome visitors, direct guests, and serve as a helpful go-to person for residents and team members, ensuring an extraordinary first impression of the community.

The ideal candidate will have a high school diploma or equivalent, at least one year of front desk or concierge experience, basic Microsoft Office skills, and the ability to multitask calmly while answering phones, monitoring emergency pendants,

Qualifications

• Commitment to Touchmark values: excellence, teamwork, hospitality, integrity, compassion.
• High school diploma or equivalent.
• At least one year of experience as a receptionist/concierge in a busy setting.
• Ability to handle multiple tasks simultaneously.
• Working knowledge of Microsoft Office and basic office equipment.
• Ability to maintain composure with residents, families, staff and visitors.

Responsibilities

• Warmly welcome and direct all incoming visitors and guests.
• Be a go-to person for residents, guests, and team members with questions or assistance.
• Ensure each visitor leaves with an extraordinary first impression of the community.
• Answer telephone promptly.
• Monitor emergency pendants and pull cords, act as security, perform perimeter door checks.
• Deliver newspapers to residents.
• Keep front desk-adjacent common areas clean.

Job description

Touchmark in the West Hills is Portland, Oregon’s leading full-service senior living community, enriching the lives of residents and their families through exceptional service and quality housing. We are currently seeking the right person to join our team as a Front Desk Receptionist.

As the Front Desk Receptionist, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as becoming a “go-to” person for residents, guests, and team members who have questions or need assistance. By remembering that everyone who walks through the door is potentially a prospective future resident or team member, you will have the opportunity every day to ensure that each visitor leaves with an extraordinary first impression of your community!

$19.53 - $21.27 per hour DOE
Thursday through Monday
7:00 a.m. to 3:00 p.m.

The ideal candidate will:

• Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers
• Possess a high school diploma or equivalent
• Have at least one year of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented position
• Be excellent at handling multiple tasks simultaneously
• Be willing to handle such duties as answering the telephone in a prompt manner, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, delivering newspapers to residents, and ensuring that the common areas near the front desk are clean
• Have a working knowledge of Microsoft Office applications and basic office equipment
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors