Front Desk & Visitor Services Specialist

Arcadia Care Peoria Heights; Peoria Heights (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Arcadia Care Peoria Heights seeks a friendly and capable Receptionist/Administrative Assistant to provide exceptional customer service to residents, families, and staff. You will answer calls, greet visitors, manage mail and front-desk tasks, and assist with basic office duties to keep operations smooth.

Requirements include a high school diploma or equivalent, proficient Microsoft Office skills, and the ability to multitask under pressure with a professional appearance.

Qualifications

• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).

Skills

Multitasking

Communication

Professional demeanor

Office etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone switchboard

Job description

Arcadia Care Peoria Heights seeks a friendly and capable Receptionist/Administrative Assistant to provide exceptional customer service to residents, families, and staff. You will answer calls, greet visitors, manage mail and front-desk tasks, and assist with basic office duties to keep operations smooth.

Requirements include a high school diploma or equivalent, proficient Microsoft Office skills, and the ability to multitask under pressure with a professional appearance.