Front Desk & Visitor Services Coordinator

Salvation Army; Columbia, Northern (SC, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

The Salvation Army in Columbia, SC is seeking a front desk/clerical helper to manage a telephone switchboard, greet visitors, and handle routine clerical tasks. This full-time role requires dependable, courteous communication and accurate message recording.

Responsibilities include directing calls, managing deliveries, processing donations, and maintaining reception area organization. High school diploma or GED and 2 years’ switchboard experience are expected; emphasis on professional, calm

Qualifications

• High school diploma or GED is required.
• Two years of progressively responsible experience with telephone switchboard responsibilities or equivalent training/experience.

Responsibilities

• Answer the telephone and transfer calls to the appropriate destination.
• Record accurate and complete messages and distribute them promptly.
• Receive, greet, and announce visitors; ensure sign-in and badge provision.
• Receive and prepare receipts for donations and packages; notify relevant staff of arrivals.

Skills

Telephone switchboard

Call routing

Courteous communication

Data entry

Record-keeping

Visitor management

Donation processing

Education

High school diploma or GED

Job description

The Salvation Army in Columbia, SC is seeking a front desk/clerical helper to manage a telephone switchboard, greet visitors, and handle routine clerical tasks. This full-time role requires dependable, courteous communication and accurate message recording.

Responsibilities include directing calls, managing deliveries, processing donations, and maintaining reception area organization. High school diploma or GED and 2 years’ switchboard experience are expected; emphasis on professional, calm