Front Desk & Resident Experience Specialist

Bethesda Health Group; Kirkwood (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

403b

Daily pay

Bonuses

Career advancement opportunities

Holiday pay

Job summary

Bethesda Health Group is seeking a friendly, detail-oriented Receptionist to greet residents, visitors, and staff in a warm, professional manner.

Responsibilities include answering calls, directing inquiries, handling mail and messages, maintaining a neat workstation, and providing timely information to appropriate personnel. Prior office experience is helpful; multitasking and strong communication are essential in our care-focused environment.

Qualifications

• 16+ years of age required
• Experience helpful but not required
• Minimum typing skills of 35wpm
• Good verbal and written communication skills
• Knowledge of nursing home environment preferred
• Ability to handle multiple demands
• Manual dexterity and use of required equipment
• Ability to read and understand written directions

Responsibilities

• Greets and directs residents, visitors, employees, physicians, and other inquiring parties in a cheerful and helpful manner
• Answers all telephone calls promptly and identifies self with name and facility
• Transfers calls and delivers messages accurately
• Keeps workstation neat and reports equipment failures
• Monitors who enters/leaves the facility and ensures proper sign-out
• Prepares and distributes documents per procedures
• May be assigned other duties as appropriate

Skills

Typing 35 wpm

Verbal communication

Written communication

Multitasking

Customer service

Job description

Bethesda Health Group is seeking a friendly, detail-oriented Receptionist to greet residents, visitors, and staff in a warm, professional manner.

Responsibilities include answering calls, directing inquiries, handling mail and messages, maintaining a neat workstation, and providing timely information to appropriate personnel. Prior office experience is helpful; multitasking and strong communication are essential in our care-focused environment.