Front Desk & Visitor Experience Lead - Hybrid

Seekr; Austin (TX); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Equity Ownership - RSUs

Unlimited PTO

Hybrid work environment

401(k) with Company Match

Health & Wellness

Parental Leave

Job summary

Seekr seeks a Front Desk Coordinator to own visitor management and front-of-house operations in the Austin office. You will independently handle guest verification, escorting guests, and coordinating mail, kitchen, and space logistics to maintain a secure and welcoming environment.

You will run the lobby, manage logs, and support office programs while upholding security standards. This role offers a hybrid work model with Seekr’s Austin and Reston offices.

Qualifications

• High school diploma or equivalent is required.
• 1+ years in front desk, reception, or hospitality roles.
• Strong verbal and written communication skills.
• Notary certification strongly preferred; willingness to obtain notary commission required.

Responsibilities

• Serve as the primary contact for visitors, employees, and vendors, setting the professional tone for guest interactions.
• Own visitor identity verification and ensure compliance with security protocols, resolving sign-in or badge issues.
• Escort guests through secure areas, determining routing and timing based on host availability and security considerations.
• Design and maintain the host arrival notification workflow for efficient communication.
• Manage conference room and lobby assignments end-to-end, resolving scheduling conflicts.

Skills

Customer service

Communication

Organization

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Visitor management/badging systems

Job description

Seekr seeks a Front Desk Coordinator to own visitor management and front-of-house operations in the Austin office. You will independently handle guest verification, escorting guests, and coordinating mail, kitchen, and space logistics to maintain a secure and welcoming environment.

You will run the lobby, manage logs, and support office programs while upholding security standards. This role offers a hybrid work model with Seekr’s Austin and Reston offices.