Front Desk & Visitor Experience Coordinator

University Care Center; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

University Care Center in San Diego is seeking a friendly receptionist to manage front-desk duties, greet visitors, answer calls, and support clerical operations within the reception/administrative area.

This role emphasizes the confidentiality of patient information, precise scheduling, mail handling, and maintaining a tidy front desk; no clinical duties are involved, and a high school diploma is required.

Qualifications

• High school diploma or GED required.
• Proficient in Microsoft Office and general clerical tasks.
• Ability to read, analyze, and interpret business material.
• Strong communication and greeting skills.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors' arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Maintain confidentiality of protected health information and report suspected disclosures to the Administrator.

Skills

Greet visitors

Telephone handling

Clerical support

Microsoft Office

Multiline phone system

Education

High school diploma or GED

Tools

Microsoft Office Suite

Multiline phone system

Job description

University Care Center in San Diego is seeking a friendly receptionist to manage front-desk duties, greet visitors, answer calls, and support clerical operations within the reception/administrative area.

This role emphasizes the confidentiality of patient information, precise scheduling, mail handling, and maintaining a tidy front desk; no clinical duties are involved, and a high school diploma is required.