Front Desk & Visitor Experience Coordinator

Insight Global; Madison (WI); On-site; USD 25,000 - 30,000; Part time

Job summary

Insight Global in Madison, WI seeks a front desk coordinator to greet guests, manage the reception area, and deliver outstanding customer service.

You will issue badges, support visitor management, handle facilities tickets, and coordinate onsite events, while keeping the office tidy and well-supplied.

This three-month contract (potential to convert to full-time) offers 25 hours per week with occasional extra hours and a starting pay of about $20 per hour.

Qualifications

• Experience as front desk coordinator, receptionist, concierge, or in hospitality.
• Strong customer service and interpersonal skills.
• Self-starter who can work independently with minimal supervision.
• Experience supporting office operations, visitors, and employees in a professional environment.
• Proficiency with basic office technology, Slack, and email.

Responsibilities

• Greet guests and manage front desk operations with excellent service.
• Issue badges and support visitor management processes.
• Submit and track facilities/workplace service tickets.
• Manage office kitchens, deliveries, supplies, and workplace upkeep.
• Conduct daily office walkthroughs to enhance employee experience.
• Coordinate onsite events, meetings, and space setups.
• Communicate via Slack, email, and ticketing systems.
• Assist with lifting and moving office supplies and deliveries.

Skills

Front desk coordination experience

Customer service

Independent work

Office operations support

Slack & email proficiency

Tools

Slack

Email tools

Job description

Insight Global in Madison, WI seeks a front desk coordinator to greet guests, manage the reception area, and deliver outstanding customer service.

You will issue badges, support visitor management, handle facilities tickets, and coordinate onsite events, while keeping the office tidy and well-supplied.

This three-month contract (potential to convert to full-time) offers 25 hours per week with occasional extra hours and a starting pay of about $20 per hour.