Guest Services Receptionist — Full-Time (Madison)

Securitas US Business Unit; Madison (WI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Disability Insurance

401K Options

Paid Time Off

Uniforms

Paid Training

Weekly Pay

Telemedicine

Employee Assistance Program

DailyPay Access

Discounts

Job summary

Securitas Security is hiring a Guest Services Receptionist for a full-time role in Madison, WI. The position offers a wage of $25.00 per hour and opportunities for growth with our management support staff.

Responsibilities include access control, conflict resolution, and reporting safety concerns. A strong focus on customer service and professional interaction with guests is essential. Benefits include health insurance, 401K, paid time off, and weekly pay.

Qualifications

• Must have 2+ years of receptionist/administrative experience.
• Excellent customer service skills required.
• Must be able to interact with a wide range of individuals in a calm and professional manner.

Responsibilities

• Resolve conflicts and de-escalate as needed.
• Perform access control at security entrances/exits.
• Conduct patrols of the client's premises in various conditions.
• Frequent interactions with client employees and guests.
• Identify and report safety issues or suspicious activity.
• Provide detailed written reports.
• Work in a team environment to achieve site goals.
• Carry out tasks of similar nature as required for the site.

Skills

Customer service

Communication

Computer skills

Attention to detail

Teamwork

Education

High School Diploma / GED

Job description

Securitas Security is hiring a Guest Services Receptionist for a full-time role in Madison, WI. The position offers a wage of $25.00 per hour and opportunities for growth with our management support staff.

Responsibilities include access control, conflict resolution, and reporting safety concerns. A strong focus on customer service and professional interaction with guests is essential. Benefits include health insurance, 401K, paid time off, and weekly pay.