Front Desk & Program Support Specialist

WCA: Wisconsin Counties Association; Nebraska; On-site; USD 28,000 - 30,000; Part time

Job summary

Wisconsin Counties Association is seeking a part-time front desk receptionist to provide superior customer service and direct engagement with visitors at the reception area. You will handle clerical tasks, maintain records, and support department operations in the Human Services & Health area.

The role is open to applicants for a part-time, non-exempt position with a starting wage of $20.46 per hour. Typical hours are Monday–Friday, 9:00am–1:00pm.

Qualifications

• High School Diploma or equivalent and two years’ clerical support/receptionist experience or equivalent combination.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Greets and assists visitors; notifies staff of visitors and schedules appointments.
• Answers phone calls and routes to appropriate staff.
• Responds to inquiries regarding programs, services, or complaints and refers to staff as needed.
• Assists with mail distribution and orders office supplies.

Skills

Customer service

Reception

Office software

Data entry

Communication

English proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office

Word

Excel

Job description

Wisconsin Counties Association is seeking a part-time front desk receptionist to provide superior customer service and direct engagement with visitors at the reception area. You will handle clerical tasks, maintain records, and support department operations in the Human Services & Health area.

The role is open to applicants for a part-time, non-exempt position with a starting wage of $20.46 per hour. Typical hours are Monday–Friday, 9:00am–1:00pm.