Front Desk & Visitor Experience Coordinator

Boston University; Framingham (MA); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Boston University seeks a friendly front desk receptionist to cover the reception area, answer phones, and greet participants and visitors. The role includes assisting Research Center staff in the afternoons, screening calls, and notifying staff of visitor arrivals.

Responsibilities also include mail distribution, keeping the desk tidy, and facilitating participant activities and snacks when needed. Primary duties involve maintaining security at the desk, monitoring the logbook, and issuing

Formación

• Answer phones, greet participants and visitors; notify staff of visitor arrival.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Sort and distribute mail daily.
• Assist with participant activities and related tasks in the afternoon.

Responsabilidades

• Provide reception coverage at the front desk.
• Answer, screen and forward incoming phone calls.
• Greet and welcome visitors and study participants; notify staff of visitor arrival.
• Maintain reception area tidy and presentable; monitor logbook and issue visitor badges.
• Assemble mailings or kits and assist Exam Center staff with participant activities.

Conocimientos

Customer service

Phone etiquette

Visitor greeting

Descripción del empleo

Boston University seeks a friendly front desk receptionist to cover the reception area, answer phones, and greet participants and visitors. The role includes assisting Research Center staff in the afternoons, screening calls, and notifying staff of visitor arrivals.

Responsibilities also include mail distribution, keeping the desk tidy, and facilitating participant activities and snacks when needed. Primary duties involve maintaining security at the desk, monitoring the logbook, and issuing