Front Desk & Resident Services Coordinator

German Centre; Boston (MA); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Health insurance

403(b) retirement savings

Paid time off

Free meals

Free parking

Tuition reimbursement

Job summary

German Centre in Boston, MA is seeking a friendly Receptionist to greet residents, visitors and vendors, screen calls, manage lobby operations, and support daily administrative tasks. You will maintain records, assist with mail, supplies, and office equipment, and coordinate deliveries and sign-in procedures while upholding confidentiality.

Excellent communication and a professional demeanor are essential. Eligible applicants enjoy competitive hourly pay and convenient campus access via major

Qualifications

• High School Diploma or Equivalent.
• Age 18+ years.
• Excellent interpersonal and communication skills, with the ability to interact professionally and effectively with residents, families, visitors, vendors, and team members.
• Strong judgment and problem-solving skills, and the ability to work independently while taking initiative in a fast-paced environment.
• Proficiency in general office procedures, administrative support, and clerical tasks, including experience with standard office equipment and computer applications.
• Ability to communicate fluently in English—both verbally and written.

Responsibilities

• Greet, screen, and assist residents, visitors, families, vendors, and prospective residents; manage lobby operations, phones, paging systems, and visitor sign-in procedures.
• Perform administrative and clerical functions including mail distribution, correspondence, filing, copying, supply inventory tracking, and operation of office equipment.
• Maintain accurate records such as daily census lists, emergency census books, and resident information while maintaining confidentiality and compliance with HIPAA and facility policies.
• Support facility operations by managing deliveries, payroll and check distribution, raffle coordination, vendor/service personnel check-in, and communication with department heads and administration.

Skills

Interpersonal skills

Professional communication

Problem-solving

Independent work

Office procedures

English fluency

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

German Centre in Boston, MA is seeking a friendly Receptionist to greet residents, visitors and vendors, screen calls, manage lobby operations, and support daily administrative tasks. You will maintain records, assist with mail, supplies, and office equipment, and coordinate deliveries and sign-in procedures while upholding confidentiality.

Excellent communication and a professional demeanor are essential. Eligible applicants enjoy competitive hourly pay and convenient campus access via major