Resident Concierge & Front Desk Specialist

Brigham House; Boston (MA); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Free heated underground parking

Job summary

Brigham House in Boston is seeking a friendly receptionist to operate the information/referral center for residents, staff, and departments. You will answer calls, forward inquiries, coordinate guest visits, and support the Community Relations Director.

This role requires a high school diploma or equivalent, strong communication skills, and basic math. You will handle mail, publications, and office equipment, as well as rent and meal ticket collections.

Qualifications

• High school diploma or GED or equivalent experience.
• Ability to read, write, and present information clearly.
• Basic arithmetic for handling payments and referrals.

Responsibilities

• Answer calls cheerfully and forward to the right person.
• Greet on-site visitors and coordinate guestroom reservations.
• Manage mail, publications, and office equipment.
• Collect rent checks and meal ticket money as needed.
• Provide information about the community and refer questions.

Skills

Customer service

Communication

Basic math

Office basics

Multitasking

Education

High school diploma or GED

Equivalent combination of education and experience

Tools

Telephone systems

Copier/Scanner

Filing and mail handling

Job description

Brigham House in Boston is seeking a friendly receptionist to operate the information/referral center for residents, staff, and departments. You will answer calls, forward inquiries, coordinate guest visits, and support the Community Relations Director.

This role requires a high school diploma or equivalent, strong communication skills, and basic math. You will handle mail, publications, and office equipment, as well as rent and meal ticket collections.