Front Desk & Visitor Experience Associate (Bilingual)

Tri County Community Action; Harrisburg (Dauphin County); On-site; USD 19,000 - 25,000; Full time

Job summary

Tri County Community Action in Harrisburg, PA seeks a friendly Receptionist to manage the front desk, greet visitors, answer calls, and route inquiries to the appropriate staff. This role supports operations with mail handling, basic administrative tasks, and database entry for client contacts.

Ideal candidates are reliable, with strong communication skills; bilingual Spanish is strongly preferred. Required clearances (State Police, Child Abuse, FBI) and a PA driver’s license with insurance,

Qualifications

• Bilingual Spanish preferred; strong communication skills.
• Experience in front desk or receptionist roles is beneficial.
• Ability to handle basic administrative tasks and data entry.
• Background clearances (State Police, Child Abuse, FBI) required or willingness to obtain.

Responsibilities

• Answer all incoming calls and transfer to the appropriate staff.
• Greet and sign in all visitors, informing staff of arrivals.
• Process, log, and distribute incoming mail and faxes.
• Assist with supply ordering and inventory maintenance.
• Enter customer contacts into the agency database per standards.
• Perform other duties as assigned.

Skills

Bilingual (Spanish)

Customer service

Job description

Tri County Community Action in Harrisburg, PA seeks a friendly Receptionist to manage the front desk, greet visitors, answer calls, and route inquiries to the appropriate staff. This role supports operations with mail handling, basic administrative tasks, and database entry for client contacts.

Ideal candidates are reliable, with strong communication skills; bilingual Spanish is strongly preferred. Required clearances (State Police, Child Abuse, FBI) and a PA driver’s license with insurance,