Receptionist - Harrisburg

Tri County Community Action; Harrisburg (Dauphin County); On-site; USD 19,000 - 25,000; Full time

Job summary

Tri County Community Action in Harrisburg, PA seeks a friendly Receptionist to manage the front desk, greet visitors, answer calls, and route inquiries to the appropriate staff. This role supports operations with mail handling, basic administrative tasks, and database entry for client contacts.

Ideal candidates are reliable, with strong communication skills; bilingual Spanish is strongly preferred. Required clearances (State Police, Child Abuse, FBI) and a PA driver’s license with insurance,

Qualifications

• Bilingual Spanish preferred; strong communication skills.
• Experience in front desk or receptionist roles is beneficial.
• Ability to handle basic administrative tasks and data entry.
• Background clearances (State Police, Child Abuse, FBI) required or willingness to obtain.

Responsibilities

• Answer all incoming calls and transfer to the appropriate staff.
• Greet and sign in all visitors, informing staff of arrivals.
• Process, log, and distribute incoming mail and faxes.
• Assist with supply ordering and inventory maintenance.
• Enter customer contacts into the agency database per standards.
• Perform other duties as assigned.

Skills

Bilingual (Spanish)

Customer service

Job description

Purpose: The Receptionist ensures that all visitors are greeted and connected to the other agency staff appropriately. The Receptionist is responsible for handling the front desk and various administrative tasks.

Essential Functions:

• Answer all incoming calls and transfer callers to appropriate person/department. Refer individuals to other assistance programs that can provide supportive services.
• Greet and sign in all incoming guests and visitors in a courteous and professional manner. Inform appropriate staff member of the guest's arrival.
• Process, log, and distribute incoming mail and faxes as they are received.
• Assist Operations Manager with supply ordering and maintaining inventory.
• Enter customers contacts into the agency database in accordance with applicable standards and requirements.
• Other job-related duties as assigned.

Other Qualifications:

• Bilingual (Spanish) strongly preferred.
• State Police, Child Abuse, and FBI clearances and Motor Vehicle Driving clearances.
• Valid PA Driver's License with Insurance.
• Reliable transportation available daily with the ability to travel within 3-county service region.