Bilingual Front Desk & Visitor Services Associate

Educational Data Systems, Inc.; Pennsylvania; On-site; USD 41,000 - 50,000; Full time

Job summary

Educational Data Systems, Inc. seeks a front desk associate to greet jobseekers, employers and agency visitors and provide basic CareerLink services in Pennsylvania. The role pays around $45,000 annually and requires excellent communication and bilingual Spanish skills.

You will support staff, manage inquiries, and help with data entry and reporting, while ensuring a welcoming, efficient office environment for clients and partners.

Qualifications

• Excellent communication and interpersonal skills.
• Customer Service experience required.
• Bilingual in Spanish required.
• Experience answering inquiries in a courteous, efficient and professional manner.
• Proficient in Microsoft Office and basic computer skills.

Responsibilities

• Greet and assist jobseekers, employers and visitors.
• Provide PA CareerLink information clearly and helpfully.
• Direct visitors to onsite partners and resources as appropriate.
• Register customer activity through sign-in, workshops and events.
• Relay messages and information from the front desk to staff promptly.
• Assist users with PA CareerLink login information.

Skills

Communication skills

Customer service

Bilingual Spanish

Inquiry handling

Microsoft Office

Tools

Microsoft Office

Job description

Educational Data Systems, Inc. seeks a front desk associate to greet jobseekers, employers and agency visitors and provide basic CareerLink services in Pennsylvania. The role pays around $45,000 annually and requires excellent communication and bilingual Spanish skills.

You will support staff, manage inquiries, and help with data entry and reporting, while ensuring a welcoming, efficient office environment for clients and partners.