Front Desk & Visitor Experience Associate

MELALEUCA INC; Knoxville (TN); On-site; USD 17,000 - 19,000; Full time

Job summary

MELALEUCA INC seeks a friendly receptionist to welcome visitors and answer inquiries at our Knoxville location. This on-site, full-time Associate role handles phone calls, directs guests, maintains lobby appearance, and supports departments with paperwork and tours.

The successful candidate will demonstrate leadership, strong communication, and the ability to work under pressure while maintaining confidentiality and professional conduct in a fast-paced environment.

Qualifications

• Must have demonstrated leadership abilities.
• 40 wpm typing.
• Detailed work and organizational skills.
• Ability to analyze problems and create solutions.
• Ability to work independently and professionally.
• Ability to prioritize and organize.
• Ability to maintain confidentiality of sensitive areas.
• Written and verbal communication skills.
• Ability to work under stress.
• Word processing and spreadsheet skills.
• Sit and intermittent walking.
• Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner.
• Visually read reports, computer screen, etc.
• General business skills.

Responsibilities

• Answer phone in a courteous manner
• Assist anyone who may enter the lobby doors
• Assist departments with daily paperwork and special projects
• Log and track appropriate paperwork
• Scheduling conference rooms
• Communication on building security
• Receive candidates for interviews
• Maintain the appearance of the lobby
• Open and close the lobby
• Schedule and receive tours

Skills

Leadership abilities

Typing 40 wpm

Attention to detail

Problem solving

Independent and professional

Prioritization

Confidentiality

Written and verbal communication

Stress management

Interpersonal skills

Analytical reading of reports

Tools

Word processing

Spreadsheet

Job description

MELALEUCA INC seeks a friendly receptionist to welcome visitors and answer inquiries at our Knoxville location. This on-site, full-time Associate role handles phone calls, directs guests, maintains lobby appearance, and supports departments with paperwork and tours.

The successful candidate will demonstrate leadership, strong communication, and the ability to work under pressure while maintaining confidentiality and professional conduct in a fast-paced environment.