Receptionist

Melaleuca: The Wellness Company; Knoxville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

Longevity bonus

Open-door policy

Job summary

Melaleuca is seeking a friendly receptionist to warmly welcome guests, answer phones, and direct inquiries. You will maintain lobby security, assist multiple departments, and handle daily paperwork in a fast-paced wellness company setting.

The role requires strong communication, confidentiality, and organizational skills to support a professional environment and customer-focused culture.

Qualifications

• Must have demonstrated leadership abilities.
• 40 wpm typing.
• Detailed work and organizational skills.
• Ability to analyze problems and create solutions.
• Ability to work independently and professionally.
• Ability to work independently and follow through on projects.
• Ability to prioritize and organize.
• Ability to maintain confidentiality of sensitive areas.
• Written and verbal communication skills.
• Ability to work under stress.
• Word processing and spreadsheet skills.
• Sit and intermittent walking.
• Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner.
• Visually read reports, computer screen, etc.
• Strong customer relation skills for conflict situations.
• General business skills.

Responsibilities

• Welcomes guests by greeting them, in person or on the telephone, answering or referring inquiries.
• Directs guests by maintaining department directories and giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges and assisting departments as needed.
• Answer phone in a courteous manner
• Assist anyone who may enter the lobby doors
• Assist departments with daily paperwork and special projects
• Log and track appropriate paperwork
• Scheduling conference rooms
• Communication on building security
• Receive candidates for interviews
• Maintain the appearance of the lobby
• Open and close the lobby
• Schedule and receive tours

Skills

Leadership abilities

40 wpm typing

Communication skills

Confidentiality

Detail oriented

Customer service

Independent worker

Problem solving

Organization

Stress management

Job description

Company Profile

\"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals\"

Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products, we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.

We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 4,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding receptionist to be part of our team.

Overview

Welcomes guests by greeting them, in person or on the telephone, answering or referring inquiries. Directs guests by maintaining department directories and giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges and assisting departments as needed.

Responsibilities

• Answer phone in a courteous manner


• Assist anyone who may enter the lobby doors


• Assist departments with daily paperwork and special projects


• Log and track appropriate paperwork


• Scheduling conference rooms


• Communication on building security


• Receive candidates for interviews


• Maintain the appearance of the lobby


• Open and close the lobby


• Schedule and receive tours

Qualifications

• Must have demonstrated leadership abilities


• 40 wpm typing


• Detailed work and organizational skills


• Ability to analyze problems and create solutions


• Ability to work independently and professionally


• Ability to work independently and follow through on projects


• Ability to prioritize and organize


• Ability to maintain confidentiality of sensitive areas


• Written and verbal communication skills


• Ability to work under stress
  
• Word processing and spreadsheet skills


• Sit and intermittent walking


• Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner


• Visually read reports, computer screen, etc.


• Strong customer relation skills for conflict situations


• General business skills

Additional

• Performs miscellaneous duties for the department (i.e., collating manuals, replacing forms in the file, etc.)


• Performs other duties as assigned or needed

Why Melaleuca

Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.

This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.

Great culture

flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

Excellent compensation

in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus.