Front Desk & Visitor Concierge – Long-Term Care

Arcadia Care; Springfield (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Paid Vacations

Paid Sick Time

Paid Holidays

Tuition Reimbursement

Nursing School support

Employee Events

Life Insurance

Employee Discounts

Virtual Doctor Visits

Job summary

Arcadia Care in Springfield, IL is seeking a friendly Receptionist to deliver exceptional front-desk service in a long-term care setting. You will answer calls, greet visitors, assist residents and families, and support staff with daily administrative tasks.

This role emphasizes patience, empathy, and discretion while maintaining security and accurate records. We offer flexible scheduling (full-time, part-time, PRN), competitive benefits, and opportunities for tuition reimbursement to pursue CNA

Qualifications

• Experience in Long Term Care preferred.
• Must have patience, tact, cheerful disposition and enthusiasm.
• Ability to handle visitors, residents at varying maturity levels.

Responsibilities

• Operate telephone switchboard to answer, screen and forward calls.
• Greet visitors and escort them to their destination.
• Assist residents, family members, employees and visitors as needed.
• Perform general administrative tasks such as word processing and data entry.
• Maintain security by following procedures and controlling access.
• Maintain filing system and process mail/deliveries.
• Report issues to the Administrator.
• Other duties as assigned.

Skills

Customer service

Telephone handling

Visitor greeting

Data entry

Security awareness

Filing / documentation

Time management

Patience and empathy

Job description

Arcadia Care in Springfield, IL is seeking a friendly Receptionist to deliver exceptional front-desk service in a long-term care setting. You will answer calls, greet visitors, assist residents and families, and support staff with daily administrative tasks.

This role emphasizes patience, empathy, and discretion while maintaining security and accurate records. We offer flexible scheduling (full-time, part-time, PRN), competitive benefits, and opportunities for tuition reimbursement to pursue CNA