Front Desk Concierge & Visitor Services

Arcadia Care; Peoria Heights (IL); On-site; USD 18,000 - 25,000; Full time

Job summary

Arcadia Care in Peoria Heights, IL is seeking an administrative receptionist to provide exceptional customer service by answering inquiries and gathering information from the public, residents, and visitors.

Responsibilities include operating the switchboard, greeting visitors, assisting residents and staff, performing data entry and general admin tasks, and maintaining security and filing systems. Strong MS Office skills and a professional demeanor are required.

Qualifications

• Must have a high school diploma or equivalent.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multitask, prioritize and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in addressing issues.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets visitors entering the facility and directs or escorts them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and monitoring access (logbook and surveillance).
• Maintains filing system and files correspondence.
• Receive and sort daily mail/deliveries.
• Reports issues to the Administrator.
• Other duties as assigned.

Skills

Microsoft Office

Reception/Phone handling

Multitasking

Professional appearance

English communication

Data entry

Education

High school diploma

Job description

Arcadia Care in Peoria Heights, IL is seeking an administrative receptionist to provide exceptional customer service by answering inquiries and gathering information from the public, residents, and visitors.

Responsibilities include operating the switchboard, greeting visitors, assisting residents and staff, performing data entry and general admin tasks, and maintaining security and filing systems. Strong MS Office skills and a professional demeanor are required.