Front Desk & Tours Specialist — Member Experience

Planet Fitness; Harrison (OH); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

Competitive salary

Dental insurance

Flexible schedule

Zusammenfassung

Talentify is seeking a friendly Member Services Representative for Planet Fitness in Harrison, OH. You will greet members, assist with sign-ups, tours, and front desk duties while maintaining a welcoming club atmosphere.

Provide responsive support, update member information, and resolve questions promptly. A positive attitude, reliability, and a passion for fitness are essential to succeed in this role.

Qualifikationen

• Customer service experience preferred.
• Basic computer skills required for check-ins and records.
• Interest in fitness and health is beneficial.
• Positive, upbeat demeanor and reliable attendance.
• Strong communication and problem-solving abilities.
• Professional, respectful interactions with members and staff.
• Ability to listen and respond empathetically.

Aufgaben

• Greet members and guests, delivering exceptional service.
• Assist at front desk: answer phones, check-ins, new member sign-ups, tours.
• Update member accounts and handle routine requests.
• Address questions and concerns promptly, escalating as needed.
• Maintain cleanliness and order of the club.

Kenntnisse

Customer service

Computer basics

Fitness passion

Positive attitude

Punctuality

Professional interactions

Active listening

Diplomacy

18+ age

Ausbildung

High School diploma/GED

Jobbeschreibung

Talentify is seeking a friendly Member Services Representative for Planet Fitness in Harrison, OH. You will greet members, assist with sign-ups, tours, and front desk duties while maintaining a welcoming club atmosphere.

Provide responsive support, update member information, and resolve questions promptly. A positive attitude, reliability, and a passion for fitness are essential to succeed in this role.