Front Desk Support

North Community Counseling Centers; Columbus (OH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off & Holidays

Medical, Dental and Vision Insurance

Job summary

North Community Counseling Centers is seeking a Front Desk Administrative Staff to support one of our four mental health offices. The role requires strong communication, organization, punctuality, and the ability to follow directions.

The position involves answering phones, scheduling in Carelogic EMR, checking clients in, collecting information and verifying insurance, and handling intake procedures in a community mental health setting.

Qualifications

• Previous office experience in related field
• Intake experience preferred
• Experience with Health Insurance
• Compassionate and caring demeanor
• Ability to interact with clients in a pleasant and professional manner

Responsibilities

• Answer incoming calls in a mental health agency
• Schedule clients in the Electronic Medical Record (Carelogic)
• Check clients in
• Gather client information
• Insurance verification
• Intake and new client set up

Skills

Communication skills

Phone skills

Computer skills

Punctual

Multitasking

Customer service

Interpersonal skills

Tools

Carelogic

Job description

Description

Seeking Front Desk Administrative Staff to provide support to one of our four mental health offices. The ideal candidate will have excellent communication skills and will enjoy working with people. This candidate will be well organized, punctual and take direction well.

Job Details

Seeking Front Desk Administrative Staff to provide support to one of our four mental health offices. The ideal candidate will have excellent communication skills and will enjoy working with people. This candidate will be well organized, punctual and take direction well.

The position is responsible for answering phones, completing client intakes, collecting client information and insurance verification, checking in clients and scheduling clients in a community mental health setting.

The ideal candidate will be self-motivated, able to work with minimal supervision and will have excellent phone and computer skills. They will be detail oriented, able to multi-task and take on additional duties when requested. The ideal candidate will have experience in medical, dental or mental health (or related setting) administrative support.

Responsibilities

• Answer incoming calls in a mental health agency
• Schedule clients in the Electronic Medical Record (Carelogic)
• Check clients in
• Gather client information
• Insurance verification
• Intake and new client set up

Qualifications

• Previous office experience in related field
• Intake experience preferred
• Experience with Health Insurance
• Compassionate and caring demeanor
• Ability to build interact with clients in a pleasant and professional manner
• Excellent written and verbal communication skills
• Ability to work independently and take direction
• Punctual/reliable
• Ability to handle multiple tasks at one time
• Computer skills a must
• Customer Service experience required

Full-Time: Monday - Friday

Hourly Rate: $18.00

Agency Benefits

• Competitive Salary
• Generous Paid Time off & Holidays
• Medical, Dental and Vision Insurance Coverage
• Career Growth