Front Desk Supervisor - Upscale Hotel Guest Experience

CUSA, LLC; Tuscaloosa (AL); On-site; USD 36,000 - 46,000; Full time

Job summary

CUSA, LLC is hiring a Front Desk Supervisor for the Courtyard by Marriott Tuscaloosa, AL. The role focuses on delivering Marriott-standard guest service, team leadership at the front desk, and ensuring smooth nightly operations.

The supervisor will greet guests, handle inquiries, coordinate with the General Manager, and maintain the front desk's professional appearance and security. This on-site position requires a customer-focused, reliable professional.

Responsibilities

• Greet guests and deliver Marriott-standard guest service.
• Assist guests with inquiries and provide local recommendations.
• Coordinate with the General Manager and hotel leadership for front desk operations.
• Maintain professional front desk appearance and ensure guest security.

Job description

CUSA, LLC is hiring a Front Desk Supervisor for the Courtyard by Marriott Tuscaloosa, AL. The role focuses on delivering Marriott-standard guest service, team leadership at the front desk, and ensuring smooth nightly operations.

The supervisor will greet guests, handle inquiries, coordinate with the General Manager, and maintain the front desk's professional appearance and security. This on-site position requires a customer-focused, reliable professional.