Front Desk Marriott

CUSA, LLC; Tuscaloosa (AL); On-site; USD 36,000 - 46,000; Full time

Job summary

CUSA, LLC is hiring a Front Desk Supervisor for the Courtyard by Marriott Tuscaloosa, AL. The role focuses on delivering Marriott-standard guest service, team leadership at the front desk, and ensuring smooth nightly operations.

The supervisor will greet guests, handle inquiries, coordinate with the General Manager, and maintain the front desk's professional appearance and security. This on-site position requires a customer-focused, reliable professional.

Responsibilities

• Greet guests and deliver Marriott-standard guest service.
• Assist guests with inquiries and provide local recommendations.
• Coordinate with the General Manager and hotel leadership for front desk operations.
• Maintain professional front desk appearance and ensure guest security.

Job description

Now Hiring: Hotel Front Desk Supervisor

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Supervisor for the Courtyard Hotel Tuscaloosa, AL. Courtyard by Marriott is a modern, business-focused hotel brand designed for productivity and comfort, offering inviting spaces for work, relaxation, and connection. It emphasizes service, quality, and a professional atmosphere that caters to both business travelers and leisure guests seeking a reliable, upscale stay experience.. CUSA Hotel Management is one of the best in the industry and manages this beautiful hotel.

Our guest service agents will direct and demonstrate the ability to provide excellent guest service in accordance with Marriott standards, focus on providing excellent guest service to all guests, ensuring that guest surveys and intent to recommend and elite appreciation is exceptional during the guest stay while offering all guests safe and secure place to stay. Improving the guest experience by answering questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures. Ensures that the hotel is run as a professional business, providing coverage at the front desk and is the first point of contact for the our guests, reporting to the General Manager.