Front Desk Supervisor — Lead Guest Service in Milwaukee

White Lodging; Milwaukee (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

DailyPay

401(k) with company match

Paid time off

Growth opportunities

Room discounts

Medical/dental/vision insurance

Tuition reimbursement

Job summary

White Lodging in Milwaukee, WI, is hiring a Front Desk Supervisor for the Milwaukee Marriott Downtown. This entry-level leadership role supervises a front desk team, owns shift operations, and delivers the premium guest experience that defines a top Marriott stay.

Whether you’re a guest services professional seeking growth or a current agent ready to lead, White Lodging will train you and provide a path to Front Desk Manager.

Qualifications

• Experience in front desk or guest services preferred, but not required.
• Willing to train entry-level hospitality candidates with the right attitude.
• Strong communication and customer-service mindset.

Responsibilities

• Greet and assist guests, manage check-ins/outs with a focus on guest satisfaction.
• Supervise front desk staff and support daily shift operations.
• Ensure brand standards and service levels are consistently met.
• Escalate guest concerns and coordinate with team during peak periods.
• Assist with onboarding and training of new front desk teammates.

Skills

Guest service

Leadership potential

Strong communication

Flexibility

Job description

White Lodging in Milwaukee, WI, is hiring a Front Desk Supervisor for the Milwaukee Marriott Downtown. This entry-level leadership role supervises a front desk team, owns shift operations, and delivers the premium guest experience that defines a top Marriott stay.

Whether you’re a guest services professional seeking growth or a current agent ready to lead, White Lodging will train you and provide a path to Front Desk Manager.