Front Desk Supervisor — Hospitality Leader

SpringHill Suites by Marriott; Pleasant Valley Township (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Marriott travel discounts

Job summary

The Springhill Suites Bettendorf, operated by Frontier Hospitality Group, is seeking an experienced Front Desk Supervisor to join our team. If you are a hands-on leader with a passion for guest service, you may be a great fit for our fast-paced hotel.

The ideal candidate will have at least three years of supervisory experience, experience with front desk operations, and a strong focus on revenue-minded service. Evening and weekend availability preferred; we offer a competitive benefits package.

Qualifications

• Minimum 3 years of supervisory experience in a hotel or hospitality setting.
• Strong guest service focus and hands-on leadership.
• Marriott experience preferred; familiarity with FOSSE is a plus.

Responsibilities

• Oversee daily front desk operations and staff performance.
• Ensure guest service standards are met and revenue optimization is pursued.
• Collaborate with Front Desk Manager to train and mentor staff.

Skills

Customer service

Supervisory experience

Leadership

Job description

The Springhill Suites Bettendorf, operated by Frontier Hospitality Group, is seeking an experienced Front Desk Supervisor to join our team. If you are a hands-on leader with a passion for guest service, you may be a great fit for our fast-paced hotel.

The ideal candidate will have at least three years of supervisory experience, experience with front desk operations, and a strong focus on revenue-minded service. Evening and weekend availability preferred; we offer a competitive benefits package.