Front Desk Supervisor — Guest Experience Leader

Lifepoint Health; Clyde (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Benefits

Employee wellness programs

Professional development opportunities

Health & Fitness Center access

Job summary

Memorial Physician Practices in Clyde, North Carolina, is seeking a Front Desk Supervisor to manage daily front desk operations and provide exceptional customer service. This hands-on role requires overseeing staff scheduling, training, and performance while creating a welcoming environment for all members and guests.

The ideal candidate will have prior supervisory experience, strong customer service communication skills, and the ability to lead effectively. Join a team dedicated to making communities healthier with a focus on employee well-being and professional development.

Qualifications

• Prior supervisory or leadership experience required.
• Ability to lead by example and motivate a team.
• Strong organizational and multitasking abilities.

Responsibilities

• Lead daily front desk operations with exceptional customer service.
• Coordinate staff schedules and oversee performance.
• Handle member concerns and resolve conflicts promptly.

Skills

Customer service skills

Leadership experience

Communication skills

Problem-solving skills

Organizational skills

Education

Associate's degree (preferred)

Job description

Memorial Physician Practices in Clyde, North Carolina, is seeking a Front Desk Supervisor to manage daily front desk operations and provide exceptional customer service. This hands-on role requires overseeing staff scheduling, training, and performance while creating a welcoming environment for all members and guests.

The ideal candidate will have prior supervisory experience, strong customer service communication skills, and the ability to lead effectively. Join a team dedicated to making communities healthier with a focus on employee well-being and professional development.