Front Desk Supervisor — Elevate Lobby Experience

Sage Hospitality Group; Denver (CO); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) program with employer matching

Paid time off

Tuition Reimbursement

Employee Assistance Program

Free On-Site Covered Parking

Referral Bonus Program

Job summary

Sage Hospitality Group is seeking a Front Desk Supervisor for Moxy Denver Cherry Creek. This role involves supervising front office staff, ensuring exceptional service, and providing an energetic atmosphere for guests.

Applicants should have 1+ years of experience and a high school education. A keen understanding of customer service, management skills, and cash handling is essential. The position offers benefits including medical insurance, 401(k) matching, and discounts on hotel stays.

Qualifications

• 1+ years of full employment experience in a related position.
• Ability to communicate information and hotel services effectively.

Responsibilities

• Supervise front desk operations ensuring quality service.
• Train and direct front desk team members.
• Resolve customer issues efficiently.
• Complete guest check-in and departure procedures.
• Maintain accurate hotel records and cash transactions.

Skills

Customer service skills

Mathematical aptitude

Management skills

Cash handling procedures understanding

Communication skills

Education

High school education or equivalent experience

Job description

Sage Hospitality Group is seeking a Front Desk Supervisor for Moxy Denver Cherry Creek. This role involves supervising front office staff, ensuring exceptional service, and providing an energetic atmosphere for guests.

Applicants should have 1+ years of experience and a high school education. A keen understanding of customer service, management skills, and cash handling is essential. The position offers benefits including medical insurance, 401(k) matching, and discounts on hotel stays.