Front Desk Supervisor - Elevate Guest Experience

Highgate Hotels L.P.; Salinas (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Highgate Hotels L.P. is looking for a Front Office Supervisor at the Courtyard Salinas in California. This role focuses on providing excellent service to guests during their stay, managing check-ins and check-outs efficiently, and maximizing room revenue.

The ideal candidate should possess a High School diploma and have experience in the hospitality industry. This position requires strong communication skills, multitasking abilities, and a warm demeanor towards guests.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or a related field preferred.
• Computer experience required.

Responsibilities

• Greet and welcome all guests approaching the Front Desk.
• Maintain proper operation of the PBX console and ensure hotel standards.
• Answer guest inquiries about hotel services and facilities.

Skills

Customer Service

Computer Skills

Communication

Multitasking

Education

High School diploma or equivalent

College course work in related field

Job description

Highgate Hotels L.P. is looking for a Front Office Supervisor at the Courtyard Salinas in California. This role focuses on providing excellent service to guests during their stay, managing check-ins and check-outs efficiently, and maximizing room revenue.

The ideal candidate should possess a High School diploma and have experience in the hospitality industry. This position requires strong communication skills, multitasking abilities, and a warm demeanor towards guests.