Guest Services Supervisor - Elevate Guest Experience

Royal Sun - Palm Springs, CA; Palm Springs (CA); Presencial; USD 40 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental and vision insurance

Paid Time Off

Employee Assistance Program

Career Growth Opportunities

401(k) and employer match

Employee discounts

Resumo da oferta

A prominent hotel in California seeks an experienced Front Office Supervisor to provide exceptional guest service, oversee front desk operations, and ensure smooth check-in/check-out experiences. The ideal candidate should have a high school diploma and strong communication, problem-solving, and customer service skills. Responsibilities include greeting guests, managing reservations, and addressing guest inquiries. This role offers various benefits, including medical insurance, paid time off, and career growth opportunities.

Qualificações

• Must be able to communicate effectively with guests.
• Requires knowledge of hotel services and general city attractions.
• Ability to perform tasks that involve standing for long periods.

Responsabilidades

• Greet and register guests upon arrival.
• Resolve guest complaints promptly and effectively.
• Maintain communication with all departments.

Conhecimentos

Communication skills

Problem-solving

Customer service

Basic computational ability

Basic computer skills

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

A prominent hotel in California seeks an experienced Front Office Supervisor to provide exceptional guest service, oversee front desk operations, and ensure smooth check-in/check-out experiences. The ideal candidate should have a high school diploma and strong communication, problem-solving, and customer service skills. Responsibilities include greeting guests, managing reservations, and addressing guest inquiries. This role offers various benefits, including medical insurance, paid time off, and career growth opportunities.