A leading hospitality management company is hiring a Front Office Agent in Salinas, California. In this role, you will provide efficient and courteous service to guests during check-in and throughout their stay. The ideal candidate will have strong customer service skills and experience in the hospitality industry. Requirements include a high school diploma and computer proficiency. This position offers an hourly compensation model, emphasizing the importance of a friendly and attentive demeanor to ensure guest satisfaction.
Qualifications
Experience in a hotel or a related field preferred.
Computer experience required.
Maintain warm and friendly demeanor at all times.
Responsibilities
Provide attentive and efficient service to guests during check-in and checkout.
Answer inquiries regarding restaurants and transportation.
Balance and prepare individual paperwork for closing of shift.
Skills
Customer Service
Multitasking
Communication
Education
High School diploma or equivalent
College course work in related field
Tools
Front Desk computer system
Job description
A leading hospitality management company is hiring a Front Office Agent in Salinas, California. In this role, you will provide efficient and courteous service to guests during check-in and throughout their stay. The ideal candidate will have strong customer service skills and experience in the hospitality industry. Requirements include a high school diploma and computer proficiency. This position offers an hourly compensation model, emphasizing the importance of a friendly and attentive demeanor to ensure guest satisfaction.