Front Desk Supervisor - Elevate Guest Experience

Joella; Oxford, Northern (MS, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine and mental health

Health insurance

401(k) plan

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Job summary

Schulte Hospitality Group in Oxford seeks a Front Office Supervisor to lead the front desk team and ensure the highest level of guest service. The role is full-time, with duties including staff assignment, training, hiring support, and promoting teamwork to maintain a welcoming environment for all guests.

The position requires strong leadership, excellent communication, and a solid understanding of front desk operations.

Qualifications

• In-depth knowledge of hotel Front Desk operations.
• Basic math skills.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• Ability to exceed expectations of guests and team members.

Responsibilities

• Provide the highest quality of service to the guest at all times.
• Assign specific duties to staff for efficient operation of department.
• Assist in training new associates and cross-training existing associates.
• Assist in interviewing and hiring new associates for the department.
• Promote teamwork and associate morale. Treat people with respect.

Skills

Multi-tasking

Team player

Guest service

Education

Front desk operations

Basic math

Effective communication

Leadership

Job description

Schulte Hospitality Group in Oxford seeks a Front Office Supervisor to lead the front desk team and ensure the highest level of guest service. The role is full-time, with duties including staff assignment, training, hiring support, and promoting teamwork to maintain a welcoming environment for all guests.

The position requires strong leadership, excellent communication, and a solid understanding of front desk operations.