Front Office Lead — Guest Experience & Team Growth

Schulte Hospitality Group; New Orleans (LA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

Life Insurance

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets, etc.

Job summary

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to lead the front desk team in New Orleans. You will oversee check-in/check-out processes, coordinate staff, and ensure a seamless guest experience from arrival to departure.

The role emphasizes guest satisfaction, staff training, and accurate room status management while promoting a positive work environment and professional growth opportunities.

Qualifications

• In-depth knowledge of hotel front desk operations.
• Strong leadership and time-management skills.
• Excellent communication skills, both written and verbal.

Responsibilities

• Provide high-quality guest service at all times and anticipate guest needs.
• Assign duties to staff for efficient department operation.
• Train new associates and participate in interviewing and hiring.

Skills

Front desk operations

Leadership

Time management

Communication

Job description

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to lead the front desk team in New Orleans. You will oversee check-in/check-out processes, coordinate staff, and ensure a seamless guest experience from arrival to departure.

The role emphasizes guest satisfaction, staff training, and accurate room status management while promoting a positive work environment and professional growth opportunities.