Front Desk & Student Support Specialist

Workstream; Apex (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Mathnasium of Apex is seeking a friendly receptionist to warmly welcome students and parents, answer questions, and support the team during instruction hours. You will greet clients, manage scheduling, handle calls and emails, and help keep the reception area organized.

A professional, customer-centric attitude and teamwork are essential to create the best experience from arrival to departure. Hours posted include Monday-Thursday 11:30AM-8:30PM and Sunday 12:00PM-5:30PM, offering a consistent

Qualifications

• Excellent written and verbal communication skills.
• Professional and friendly demeanor.
• Ability to work in a team.
• Good time-management and organizational skills.
• Willingness to assist colleagues with administrative tasks.

Responsibilities

• Welcoming and greeting clients
• Ensuring students get to and from the car to their sessions safely
• Directing clients to their session
• Maintaining visitor communication
• Answering and forwarding phone calls
• Scheduling appointments
• Organizing and replying to emails
• Keeping the reception desk and area clean and well-organized
• Handling a variety of administrative support tasks
• Providing outstanding customer service

Skills

Communication

Telephone

Organization

Microsoft Office

Time management

Customer-focused

Team player

Tools

Microsoft Office

Job description

Mathnasium of Apex is seeking a friendly receptionist to warmly welcome students and parents, answer questions, and support the team during instruction hours. You will greet clients, manage scheduling, handle calls and emails, and help keep the reception area organized.

A professional, customer-centric attitude and teamwork are essential to create the best experience from arrival to departure. Hours posted include Monday-Thursday 11:30AM-8:30PM and Sunday 12:00PM-5:30PM, offering a consistent