Full-Time Office Manager

Workstream; Apex (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

Mathnasium of Apex is seeking a friendly receptionist to warmly greet students and parents, answer questions, and support the team during instruction hours. You will manage front desk duties, schedule appointments, handle calls and emails, and keep the reception area organized while delivering outstanding customer service.

A professional demeanor and teamwork are essential. Previous receptionist experience and familiarity with Microsoft Office are a plus, and an associate or bachelor’s degree is

Qualifications

• Excellent written and verbal communication skills expected.
• Great telephone communication skills.
• Good time-management and organizational abilities.

Responsibilities

• Welcoming and greeting clients
• Ensuring students are guided to and from sessions safely
• Directing clients to their session
• Maintaining visitor communication
• Answering and forwarding phone calls
• Scheduling appointments
• Organizing and replying to emails
• Keeping the reception desk and area clean and well-organized
• Handling a variety of administrative support tasks
• Providing outstanding customer service

Skills

Excellent communication

Telephone communications

Organizational skills

Time management

Customer-centric mindset

Professional and friendly disposition

Team player

Administrative tasks

Receptionist/front desk experience

Education

Associate's or Bachelor's degree in reception/office management

Tools

Microsoft Office

Job description

Do you have a positive attitude and a take charge personality? Are you highly reliable? Do you love supporting a team?

Mathnasium of Apex has a dynamic role for someone who will be a positive and enthusiastic presence when welcoming students and parents to the center, answering their questions, and providing support for our team during instruction hours. We want to give people the best possible experience from the moment they walk in until the moment they walk out!

Hours:

Monday-Thursday 11:30AM- 8:30PM

Sunday 12:00PM-5:30PM

Responsibilities:

A good job candidate must be professional and friendly, especially when dealing with clients. Excellent service is a must for great customer experiences.

• Welcoming and greeting clients
• Ensuring students get to and from the car to their sessions safely
• Directing clients to their session
• Maintaining visitor communication
• Answering and forwarding phone calls
• Scheduling appointments
• Organizing and replying to emails
• Keeping the reception desk and area clean and well-organized
• Handling a variety of administrative support tasks
• Providing outstanding customer service

Receptionist Job Requirements:

• Excellent written and verbal communication skills
• Great telephone communication skills
• Great organizational skillsGood computer skills, including competency in Microsoft Office programs
• Good time-management skills
• Customer-centric approach
• Professional and friendly disposition
• Ability to work in a team
• Willingness to assist colleagues with administrative tasks
• Experience as a receptionist/front desk manager is a plus

Required Qualifications:

An Associate's or Bachelor's degree, or equivalent professional experience in reception or office management.

The Mathnasium Mission

Teach children math so they understand it, master it, and love it.

Math can change their lives, and they can change the world.

Mathnasium makes math make sense, building children's confidence and a deep understanding and lifelong love of mathematics. With more than 1,000 locations on four continents, our franchised and company-owned learning centers provide tutoring from pre-K through high school.

The Mathnasium Method increases a child's math competency and improves their lives by opening the doors to higher education, greater career opportunities, and a better future. It is in that sense that we aim to change the world ... one child at a time.

Our teaching method, the Mathnasium Method, is the life's work of Larry Martinek, Mathnasium's Chief Instructional Officer and a teacher and math teaching consultant in the Los Angeles area for more than 35 years. The Mathnasium Method uses a time-tested, customized program which stems from a unique assessment to identify what students need to improve their math skills. We offer personalized instruction, proprietary worksheets, and games to build Number Sense and provide a fun and supportive environment in which children can learn and practice math.