Front Desk Specialist - Welcoming Visitors & Admin

Advocate Health; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advocate Health is seeking a front desk/administrative professional to greet visitors and direct them to the appropriate contacts within a busy clinical setting. You will manage a multi-line phone system and assist with a variety of clerical duties to keep the front desk running smoothly.

The role requires reliable communication, strong organizational skills, and adherence to procedures. A supportive team environment and opportunities to collaborate with hospital staff are provided.

Qualifications

• Operate basic office equipment and organize multiple tasks.
• Communicate effectively using the internet (Lotus Notes or similar).
• Demonstrates strong attention to detail and accuracy.
• Strong communication and interpersonal skills.

Responsibilities

• Greets visitors and directs visitors to appropriate persons.
• Processes all incoming calls in a pleasant and proficient manner.
• Operates overhead and pocket pager paging systems, emergency hotlines and alarm devices.
• Provides directions and information to patients, visitors and hospital personnel.
• Processes incoming and outgoing mail.
• Performs clerical duties such as word processing assignments, copying, filing and creating announcements.
• Monitors office supply inventory and requests needed inventory from purchasing; Receives inventory and ensures proper stocking, placement and security.

Skills

Office equipment operation

Task organization

Lotus Notes / internet communication

Attention to detail

Interpersonal communication

Education

High School Diploma

Tools

Lotus Notes

Job description

Advocate Health is seeking a front desk/administrative professional to greet visitors and direct them to the appropriate contacts within a busy clinical setting. You will manage a multi-line phone system and assist with a variety of clerical duties to keep the front desk running smoothly.

The role requires reliable communication, strong organizational skills, and adherence to procedures. A supportive team environment and opportunities to collaborate with hospital staff are provided.