Medical Front Desk Specialist

Advocate Health; Rockmart (GA); On-site; USD 29,000 - 38,000; Full time

Job summary

Advocate Health is seeking a Front Office Assistant to handle clerical tasks for the medical practice, including phone duties, scheduling, filing, and copying. The role supports clinical and administrative staff to ensure smooth patient flow.

Required are a high school diploma or GED and prior front desk experience in medical offices; knowledge of medical terminology and ICD-9/CPT coding is essential. Strong communication and customer service are a must.

Qualifications

• High school diploma or GED required.
• Two-year post-secondary course in medical office assisting preferred.

Responsibilities

• Provide telephone support and scheduling.
• Perform front desk duties including filing and copying.

Skills

Verbal communication

Written communication

Customer service mindset

Medical terminology knowledge

ICD-9/CPT coding knowledge

Education

High school diploma or GED

Two-year post-secondary certificate/course in medical office assisting

Tools

Medical office software

Electronic billing systems

Job description

Advocate Health is seeking a Front Office Assistant to handle clerical tasks for the medical practice, including phone duties, scheduling, filing, and copying. The role supports clinical and administrative staff to ensure smooth patient flow.

Required are a high school diploma or GED and prior front desk experience in medical offices; knowledge of medical terminology and ICD-9/CPT coding is essential. Strong communication and customer service are a must.