Front Desk Specialist — Warm Welcome & Admin Support

RR Donnelley; San Francisco (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

RR Donnelley is seeking a Receptionist to cover the reception desk, greet visitors, and provide general clerical support at our San Francisco location. The role requires a high school diploma and at least two years of receptionist or administrative experience, preferably in a large corporate environment.

Responsibilities include answering calls, greeting guests, supporting staff and clients, managing deadlines, and maintaining confidentiality.

Qualifications

• High school diploma or equivalent.
• Minimum of two-year receptionist/administrative assistant experience, preferably in banking, legal, or large corporate environment.
• Exceptional customer service skills to effectively communicate with callers, visitors, clients and coworkers.
• Ability to learn in-depth knowledge of the company and employees to handle calls and greet visitors.
• Ability to work in a fast-paced team environment.
• Strong written and verbal communication skills.
• Able to prioritize work and balance multiple projects and deadlines.

Responsibilities

• Answer incoming calls on a multi-line phone system in a cordial, professional and timely manner; transfer calls as needed.
• Greet clients and visitors with warmth and professionalism; notify employees of arrival.
• Provide high-level services to staff, clients and guests.
• Communicate with manager and client on job or deadline issues.
• Handle confidential documents and information.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Interact with clients in person, over the phone or electronically.
• Adhere to company and client site policies.

Skills

Customer service

Communication skills

Teamwork

Multi-tasking

Attention to detail

Professionalism

Verbal communication

Education

High school diploma

Receptionist experience

Tools

Microsoft Word

Excel

Job description

RR Donnelley is seeking a Receptionist to cover the reception desk, greet visitors, and provide general clerical support at our San Francisco location. The role requires a high school diploma and at least two years of receptionist or administrative experience, preferably in a large corporate environment.

Responsibilities include answering calls, greeting guests, supporting staff and clients, managing deadlines, and maintaining confidentiality.